Shipping Policy

Domestic Shipping

Within the United States, USPS will be used to ship all orders unless otherwise requested. Tracking is provided once the order has been processed.

All shipments within the US take approximately 1 - 5 days to deliver (depending on region) once USPS has picked up the order.

International Shipping

All orders placed outside of the United States will be shipped using USPS. Delivery times vary depending on destination country and customs clearance. We do not control post office or customs of any country. Please contact them direct.

Any duties and taxes are the responsibility of the customer.

Customers who refuse delivery of their order will incur a 20% restocking fee. The original shipping cost will not be refunded.

Our studio is open M/W/F most weeks except for holidays and unforeseen circumstances.

Please email raponesageneralstore@gmail.com to request any extra information.

Return Policy

At this time, we don’t accept returns. Ask as many question as you like before purchase it.

We are small studio and all handmade!

Thank you for your support and understanding

Questions?

We're happy to advise, please don't hesitate to ask!

Email us at raponesageneralstore@gmail.com